New York City — Frank Bisignano, commissioner of the Social Security Administration, told CBS News that he believes technology, and specifically artificial intelligence, could be the key to improving his agency’s customer service, despite recent changes that have prompted concern among some of the nearly 69 million Americans that receive …

A tropical storm is expected to form Tuesday night or Wednesday in the Pacific Ocean, far off the southern coast of Mexico, forecasters say. Once confirmed, the storm would be named Alvin.  Satellite imagery shows showers and thunderstorms starting to organize several hundred miles south of Mexico, according to the National …

Studies have shown the popular weight loss drugs known as GLP-1 agonists may be helpful for more than just curbing appetite — and new research is looking at their potential impact on cancer risk. GLP-1 drugs include popular brand names like Ozempic, Wegovy and Zepbound. In the observational study, released …

A mysterious treasure chest that was buried in San Francisco by an anonymous group, containing gold and artifacts, has reportedly been found. On Tuesday, the group posted on the San Francisco subreddit that they buried the chest somewhere in the city.  “You’re looking for a 22 pound chest worth over …

Every year, between 1.8 and 2.8 million new drivers hit the road. A report from the Insurance Institute for Highway Safety and Consumer Reports highlights the safest vehicles for newly licensed teens. The annual rankings identify vehicles at three price points, with 74 models costing under $10,000. Forty-eight models come with …

When speech pathologist Vanessa Abraham began to feel ill in 2019, she thought she had a bad case of the flu. She was exhausted and her body ached. Her voice was raspy. She was prescribed antibiotics, but they didn’t help.  A week later, Abraham woke up in the middle of …

Police in Georgia and Florida caught a convicted killer who was mistakenly released about two weeks ago from a county jail south of Atlanta, the U.S. Marshals Service said Friday. Kathan Guzman was apprehended Friday by the U.S. Marshals Service in Florida, spokesman Brady McCarron told The Associated Press. Guzman, …

CHICAGO (CBS) — U.S. Customs and Border Protection announced Tuesday that its officers seized more than 1,500 devices to turn weapons fully automatic throughout last year. The agency said its officers seized 473 shipments containing 1,507 weapon-modifying devices from Jan. 1 through Dec. 31, 2024. The agency said it stopped …

Linda Lavin, a Tony Award-winning stage actress who became a working class icon as a paper-hat wearing waitress on the TV sitcom “Alice,” has died. She was 87. Lavin died unexpectedly Sunday of complications from recently discovered lung cancer, her representative, Michael Gagliardo, told CBS News in an email. A …

Time is ticking to ensure on-time arrival for holiday items sent via mail. An estimated 2.2 billion packages will be shipped this holiday season, according to ShipMatrix Inc.  The last day for FedEx ground economy is Friday Dec. 13, and Wednesday Dec. 18 is the deadline for U.S. Postal Service …